QUALITY POLICY
Quality Policy
GIMPEX OVERSEAS PVT.LTD. Commit to deliver Quality Products specific to customer requirements and to bring in Continual Improvement in identified operational areas by involving all employees and establishing a Quality Management System.
Quality Objectives
- To maintain Delivery Performance through on time delivery in 90% of occasion in respect to export of Machinery and Components.
- To maintain a minimum 80% level of customer satisfaction Index.
- To achieve ‘0’ level of complaints from customer in respect to servicing of CSM.
- To augment Sales of ‘OMEGA’ CSM during initial years by 20% year to year basis.
- To achieve vertical growth through increased Sales of Tea Machineries and CSM both in overseas and domestic market.
- To achieve horizontal growth through Joint Venture operation and enhancing portfolio operations.
